Urgent help
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Urgent help

If you're in crisis and need support, it's important to get help. If you’ve seriously injured yourself or taken an overdose call 999 or get immediate medical advice from NHS 111. If you are in a mental health crisis and need support then you can contact the single point of access number below. You can also text the SHOUT National Crisis line on 85258.

Single Point of Access for Mental Health Crisis Services

If you’re in a mental health emergency, call the Tees, Esk and Wear Valleys NHS Foundation Trust single point of access crisis freephone number: 0800 0516171

This is an all age, single point of access telephone number available 24/7 for those living in County Durham and Darlington, Teesside and most of North Yorkshire.

Craven BDCT crisis service

If you live in the Craven locality of North Yorkshire, contact the Craven BDCT crisis service:

  • Freephone: 0800 952 1181
  • Opening hours: 24 hours a day, seven days a week

Get more help

If you’ve been having suicidal feelings or have been in crisis you can also speak to your GP. They can talk about the thoughts you’re having and make sure you get the help and support you need. You can get on going support in North Yorkshire to talk through your difficult feelings – find out more about what’s in North Yorkshire for me.

You can text the North Yorkshire texting service BUZZ US to discuss your concerns on 07520 631168. You will receive confidential advice, support and signposting from a wellbeing worker within one working day via text. BUZZ US is not a crisis service. If you are in crisis, you should call one of the CAMHS Crisis Service numbers above.

You may feel totally alone and like there’s no hope. No matter how bad things get and how strong those feelings might be, with the right support you’ll be able to overcome these overwhelming feelings.

Things you might find useful


Shout is a 24/7 text service available for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text SHOUT on 85258

Visit website Call 85258


Confidential text messaging service available to young people aged 11-18.

Visit webpage Call 07520 631168

Childline (Under 18)

To talk about anything –  call anytime or get in touch on line where you can chat confidentially.

Visit webpage Call 08001111

Samaritans (18+)

If you need support and someone to listen to your concerns, you can call Samaritans for free, or download their self-help app which helps you find practical ways to cope when going through difficult times.

Visit webpage Call 116123


Papyrus is a national charity dedicated to the prevention of young suicide. Take a look at their website for help and advice if you’re thinking about suicide, or if you’re worried about someone who is.

They also have their HOPELINEUK, where you can receive confidential support and advice by calling 0800 068 4141 or texting 07860039967


Visit website Call 0800 068 4141


The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day.

They run a free and confidential helpline and web chat, find out more on their website.

Visit website Call 0800 58 58 58

Young Minds

For advice on managing suicidal feelings, take a look at the Young Minds website.

Visit website

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