Urgent help
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Getting the support you need

Not sure what to feel about what you're feeling? Life can sometimes feel complicated and it may be hard to make sense of how you are feeling. But you are not alone and there are a range of different options to help provide the right support for you in North Yorkshire. The Go-To is here to help you find the right help and support to help you stay well, whatever is going on in your life.

Support in North Yorkshire

Talk to someone

It can be really useful to talk to a friend, relative or adult you trust. This may seem difficult, but it’s the best way to start moving forwards. For advice on starting these conversations visit Ditch the Label.

For advice about a specific feeling or problem, visit our Common Issue pages, which look at topics including self harm, bullying and feeling stressed, and could help you find the support you need.

Your GP can also provide professional help and guidance about the way you’re feeling and what support is available.

Call a counsellor

Childline provide a confidential helpline where you can talk to counsellors about anything. No problem is too big or too small. Call Childline free on 0800 1111 or get in touch online. It’s confidential and you don’t have to give your name if you don’t want to.


BUZZ US is a text messaging service for young people aged 11-18 experiencing mental health and wellbeing difficulties.

You can text BUZZ US on 07520 631168 about any mental health or wellbeing concerns such as  bullying, anxiety, self esteem, eating problems, low mood or stress. You will receive support from a Wellbeing Worker within 1 working day.

Get support from school or college

There is lots of support available within schools and colleges. From school based counsellors to school nurses and Compass Phoenix.

To find out more visit our Getting help from your school or college page.

Get support from the Healthy Child Team

The Healthy Child Team is a service for 5-19 year olds experiencing mild to moderate mental health difficulties, providing short term 1:1 support.

The 5-19 Healthy Child Team comprises specialist community public health nurses, healthy child practitioners, assistant practitioners, screening technicians and administrators. They have a named nurse linked to each GP practice in the localities in which they work.

For more information on the service visit the Healthy Child Team website or call 01609 780780 between the hours of 8am-5.30pm, Monday-Friday. You can also download the referral form for Healthy Child Team Emotional health and Resilance team.

Get support from Compass Phoenix

Compass Phoenix is a free, confidential health and wellbeing service for children and young people between the ages of 5-19. It offers high-quality interventions to children and young people who need support with emotional wellbeing and mental health difficulties, providing evidence-based psychosocial interventions on a one-to-one or group work basis.

You can speak to someone from Compass Phoenix by ringing them on 01904 661916 or on their Freephone number 0800 008 7452.

Get support from specialist CAMHS

Specialist Child and Adolescent Mental Health Services (CAMHS) is a specialist service for children and young people up to the age of 18 experiencing mental health issues that are significantly affecting their daily lives.

If you live in the Craven area of North Yorkshire, the CAMHS service is provided by Bradford District Care Trust (BDCT).

If you live anywhere else in North Yorkshire, the CAMHS service is provided by Tees Esk and Wear Valleys NHS Foundation Trust (TEWV).

You can find more information about how to access the service on our page About Specialist CAMHS in North Yorkshire.


Get Urgent Help

If you’ve injured yourself or taken an overdose, please dial 999 or get immediate medical advice from NHS 111. 

If you’re in a mental health emergency, call the Tees, Esk and Wear Valleys NHS Foundation Trust single point of access telephone number: 0300 0200317

This is an all age, single point of access telephone number available 24/7 for those living in County Durham and Darlington, Teesside and North Yorkshire and York.

Also visit our Urgent Help page for more information.

Get Private Support

You may choose to seek support through the private or voluntary sector but it can be hard to know where to start.

The charity Mind have produced a leaflet on talking therapy and counselling.

Young Minds also provide some information on counselling services for children and young people.

SEND locality hubs

Since 1st September 2020, most of the services previously offered through Inclusive Education Services (IES) plus the Statutory SEN Team as well as some additional services are now provided through 4 Locality based hubs. Information can be found here.

Things you might find useful


KeepCool is a series of educational videos designed to help young people learn about and cope with strong emotions. It has been created by young people for young people, and it is backed by science.

Visit KeepCool

On My Mind

To help you make informed choices about your mental wellbeing , including a jargon buster and understanding treatments. Website hosted by Anna Freud Centre.

Visit Anna Freud website

Young Minds

Charity which supports children and young people needing support with mental health, whether you’re just needing a boost or are already accessing services.

Visit Young Minds website


ChildLine is a free and confidential helpline. Call or go online for more information.

Visit Childline website

Epic Friends

This site is all about helping you to help your friends who might be struggling to cope emotionally.

Visit Epic Friends website


Straight talk on mental health medication for young people.

Visit HeadMeds website

Mental Health at Work

Resources and information all about mental health in the workplace for employees and employers.

Visit Mental Health at Work website

Healthy Minds for Craven District

If you live in Craven, take a look at the Healthy Minds website for information about mental health and wellbeing services in your area.

Visit Healthy Minds website

Resources for Resilience

The Recovery College Online has developed courses for under 12’s and 13-18 year old’s which specifically explore resilience, as well as many other courses on mental health. Take a look at their website for more information.

Visit Recovery College Online website

Providing feedback and measuring outcomes

CORC works with organisations, such as schools and providers of mental health support, to collect and improve the quality of this data, so that they can respond to your needs more effectively. CORC believe your voice must be central to any support you receive.

Visit CORC website

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